Good practices related to market surveillance activities performed on non-food consumer products sold on-line

The aim of this project, carried out for DG ENTR and DG Sanco of the European Commission is fairly pragmatic, namely to provide policy makers and other stakeholders with concrete examples of implemented policy measures which improve the market surveillance and enforcement of safety regulations surrounding consumer goods sold online.

This includes the market surveillance and safety of products produced both inside as well as outside the European market. Ultimately, Member States will be able to implement those policies which have been proven to be successful and which are considered suitable for the national context in question.

In total 18 examples of good practices in enforcing safety and compliance regulations for consumer goods sold online are identified and described. Based on this information, and discussion with the EC Expert Working Group recommendation for national policies are presented.

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