Panteia adheres to a Quality Management System based on the ISO 9001 standard. This system also complies with ISO 20252; the international standard for conducting market, opinion and social research. Compliancy with these standards is certified each year by BSI (the British Standards Institution) and Stichting Toetsingsbureau KCC.
Alongside this quality management system Panteia uses an information security management system according to ISO 27001. This system is also certified each year by BSI. Read more about information security and privacy at Panteia.
Customer focus is one of Panteia’s core values. How our customers experience the quality of the services that Panteia provides plays a leading role in all our business processes. All Panteia’s employees are involved in implementing and improving the quality of the services they provide. The top management is continually working on developing a culture and environment within which employees are stimulated to improve the quality of their outputs.