Customer focus is one of Panteia’s core values. The quality of services provided in the perception of the customer is leading in the business processes of Panteia. Employees in all levels of the organisation are involved in realising and improving the quality of services. The top-management works continuously to a culture and environment in which employees are encouraged to improve quality. Panteia is ISO 20252 certified; the international standard for conducting market, opinion and social research. Alongside this quality management system Panteia uses a certified information security management system according to ISO 27001. Read more about information security at Panteia here. The scope of these certificates cover all processes in the organisation.